Join The Discussion

 

Obama calls for offshore drilling in Southeast

WASHINGTON — The Obama administration on Tuesday outlined a politically fraught plan for allowing oil and gas drilling offshore along parts of the Atlantic coast while imposing new restrictions on environmentally fragile waters off northern Alaska.

read more >

Two from Fort Worth appointed by Gov. Abbott to university boards

Steve Hicks, a University of Texas System regent who has been a vocal opponent of regents who have criticized the system’s flagship campus in Austin, was reappointed to the board by Gov. Greg Abbott on Thursday. 

read more >

Museum District: Area’s evolution creating more interaction, public spaces

Fifteen years ago if someone had shot a cannon from Fort Worth’s world-renowned museum district, nobody would have noticed, joked Lori Eklund, senior deputy director of the Amon Carter Museum of American Art. But that has changed.

read more >

Energy Transfer Partners, Regency Energy announce $18B merger

Energy Transfer Partners LP of Dallas and Regency Energy Partners LP have entered into a definitive merger agreement.

read more >

Alliance's Hillwood Commons lands first tenant

A large title insurance, property valuation and settlement services company is the first tenant at Hillwood Commons I, an office complex at Alliance Town Center.

read more >

 

Newcomer tops magazine's U.S. airline survey

A

No. 1 on the list...

Katia Hetter

CNN

(CNN) -- Virgin America topped the latest airline satisfaction rankings from Consumer Reports, the first time the 6-year-old airline has appeared on the list.

The airline was lauded for its seating, in-flight entertainment and baggage handling, even though it charges $25 for the first and second checked bags.

"While other airlines on the list like Southwest and JetBlue have done a very good job of satisfying fliers, Virgin America is a cut above in the eyes of our readers," said Amanda Walker, a Consumer Reports senior editor, in a statement.

Although Virgin America has been around since 2007, this is the first time the magazine survey received enough reader responses to include the carrier in the ratings. Virgin America scored an 89 on Consumer Reports' 100-point scale.

Spirit Airlines ranked at the bottom of the list for its check-in, cabin service and seating. It also received 50 out of 100, one of the lowest scores for any company the consumer organization has ever rated, Consumer Reports reported.

After top-scorer Virgin America, Southwest Airlines and JetBlue Airways, which both scored an 85, rated highly for their check-in ease, cabin-crew service and baggage handling.

Southwest allows two free checked bags, and JetBlue allows one. JetBlue outshone Southwest in the categories of in-flight entertainment and seating comfort.

JetBlue and Southwest came in first and second place, respectively, in a recent J.D. Power & Associates survey of airline passenger satisfaction. Virgin America was not mentioned in that ranking.

Consumer Reports bases its airline ratings on a survey of 16,663 subscribers conducted by the Consumer Reports National Research Center. Survey respondents were asked to rate their airlines' check-in process, cabin service, cabin cleanliness, seating, in-flight entertainment and baggage handling.

The full report is available to subscribers online at ConsumerReports.org and in the July issue of Consumer Reports magazine. An online preview is available to non-subscribers.

< back

Email   email
hide
Catch
How 'bout them Cowboys?