American receives cargo honorApril 29, 2013
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A. Lee Graham
American Airlines Cargo, a division of Fort Worth-based American Airlines, has been named the Best Cargo Airline of the Americas for the sixth consecutive year by readers of Air Cargo News, an air cargo industry publication.
The award is based on voting results of more than 25,000 supply-chain professionals. Participants were asked to vote on the publication's website for the airline that provided the best overall customer experience.
Results for the 30th annual competition were audited by U.K.-based British International Freight Association.
"It's a tremendous honor to receive this award, especially because it's voted on exclusively by customers," said Kenji Hashimoto, president of American Airlines Cargo, accepting the award on April 27 in London.
"This award is really a reflection of all of the hard work of our worldwide cargo team, and it inspires us to continue raising the bar to deliver industry-leading products and services for our customers," Hashimoto said.
The accolade marks the second customer-voted award the cargo division has received this year. In March, American was named the 2012 International Airline of the Year by the Express Delivery and Logistics Association, a trade association for companies engaged in providing and procuring services within the global air express mail and logistics industry.