Join The Discussion

 

Super PAC Men: How political consultants took a Fort Worth oilman on a wild ride

The head of a Texas oil dynasty joined the parade of wealthy political donors, aiming to flip the Senate to Republicans. By the time consultants were done with him, the war chest was drained and fraud allegations were flying

read more >

Bridge collapse on I-35 north of Austin

SALADO, Texas (AP) — Emergency crews are responding to a reported bridge collapse along an interstate in Central Texas.

read more >

Latin-inspired restaurant set to open in downtown Fort Worth

Downtown Fort Worth’s dining scene is about to get spicier with the opening of a new restaurant featuring Latin-inspired coastal cuisine.

read more >

Amazon begins Prime Now program in Dallas area

If you just have to have it now, as in one hour, you can, at least in the Dallas area, as Amazon.com Inc. announced Thursday it will offer Prime Now.

read more >

Texas jobless rate falls as employers add workers

Texas unemployment fell to 4.3 percent during February for the sixth straight month of declines, the Texas Workforce Commission reported Friday.

read more >

 

The world's best airline is...

 

Bryony Jones

CNN


LE BOURGET, France (CNN) -- Emirates has been voted the world's best airline by passengers at the annual Skytrax World Airline Awards.

The awards -- decided by 18.2 million passengers in 160 countries around the world -- judge airlines on everything from the cleanliness of the cabin to the quality of the in-flight food and entertainment.

Dubai-based Emirates took the debut prize in 2001, and retained it in 2002, before missing out on the top spot for a decade.

Now they're back to make it a hat-trick -- and the company's president, Tim Clark, puts their return to award-winning form down to one thing, "exteremely hard work."

"We've got 200 aircraft, 18,000 cabin crew and ground staff," he explained, admitting that with 200 aircraft and 18,000 cabin crew and ground staff the company's operations were "not easy, but you work hard at what you're doing, you deliver to people's expectations, and hopefully exceed those expectations."

Emirates was also named best airline in the Middle East, and won a third award for its in-flight entertainment system.

Cathay Pacific's cabin crew were crowned the world's best, while Air Asia took the prize for best low-cost airline. Japan's ANA won a new award for cabin cleanliness, as well as receiving a five-star airline rating.

John Slosar, CEO of Hong Kong-based Cathay Pacific said the win was recognition for the company's "fabulous team."

"We work very hard to make sure it's all about the team, not about individuals. We teach our crew not to just follow the rules, but to express themselves through their work, to offer service straight from the heart."

Presenting the awards, CNN's Richard Quest said consistency was key to the success of those crowned the best in the world.

"It's all about the ability to deliver a product every time -- every flight, for every passenger in every class."

The Skytrax World Airline Awards were established in 1999; they are compiled from the world's largest airline passenger satisfaction survey -- responses to questionnaires in English, Spanish, Chinese and Russian.

 

< back

Email   email
hide
Catch
How 'bout them Cowboys?