BBVA Compass opens new Fort Worth banking center
Alabama-based BBVA Compass opened a new full-service banking center in Fort Worth at the corner of N. Beach Street and Basswood Boulevard.
The 3,500-square-foot location brings the total number of BBVA Compass banking centers serving Fort Worth to 31, according to a release. BBVA Compass has 84 banking centers in the Dallas-Fort Worth area.
“This new location allows us to be convenient for those who live near and work in the Fossil Creek area of Fort Worth and reemphasizes BBVA Compass’ commitment to offering our customers more value, resources and innovative solutions to meet their evolving financial needs,” said Janie Alonzo, district retail executive, in a statement.
BBVA Compass’ new banking center is led by Chris Cregger, who has been with Compass for more than a year and recently transferred from the bank’s Denver market.
Cregger works with a staff of five at the center, which has three drive-thru lanes and a drive-thru ATM.
BBVA Compass has 767 branches in the U.S., with 411 branches located in Texas.
Texas Capital Bancshares expands board
James H. Browning is the newest member of Texas Capital Bancshares’ board of directors.
Browning will serve as director of the board.
“Jim is a seasoned professional who brings a depth of financial experience to our board and in areas within our company that are very important to us,” said George F. Jones, president and CEO of Texas Capital Bancshares, in a statement. “His 38-year career at KPMG and the wide range of positions he has held make him a great addition to our board of directors.”
Browning recently retired as a partner at KPMG in Houston, where he served the companies in the energy, construction, manufacturing, distribution and commercial industries.
Tarrant County Credit Union offers credit card personalization
Tarrant County Credit Union customers and credit card holders can now design their own credit cards using Design It! Photocard services provided to the Credit Union by TNB Card Services.
Customers can design their cards from their home computers via the Tarrant County Credit Union Web site, and can use photos or graphics from their home computers, according to a release. After the customer designs their card, the card is imprinted and shipped to the customer.
“Our members have come to expect innovative products and services from us,” said Andrea Powell, marketing coordinator for Tarrant County Credit Union, in a statement. “Design It! Photocard turns our credit card into something more personal, a payments tool that cardholders can be proud to use. By offering this service we are able to better connect our brand with our members.”
Personalized credit cards create awareness and an affinity for the financial institution providing the card, said Mitch Raymond, senior vice president of product development at TNB Card Services.
“Personalized cards are proven to generate greater income through higher net retail sales, increased transaction volume, and higher average balances,” he said in a statement.
Tarrant County Credit Union was established in 1955, has five branches, more than 8,700 members and $53 million in assets.
Northern Trust announces new D-FW management
Patrick Everett, Cliff Demarest and Dewain Hill are serving as Chicago-based Northern Trust’s new management officials for the company’s Dallas-Fort Worth market.
Everett serves as Dallas Region President, overseeing the company’s North Texas wealth management operations, which provide investment management, fiduciary services and banking solutions to individuals and institutions.
Dewain Hill has taken on expanded responsibility for the company’s banking and lending operations in Texas, Arizona and Colorado as Northern Trust’s southwest region chief credit and banking officer.
Senior Investment Manager Cliff Demarest has been named managing director of wealth advisory services in Dallas.
“We are thrilled to announce Pat’s new leadership role in the Dallas market, a vital part of Northern Trust’s Southwest region,” said Southwest Region President Steve MacLellan, in a statement. “With 30 years of experience in wealth management, Pat will undoubtedly enhance our local presence as we continue to grow throughout Dallas.”
Northern Trust has offices in 18 U.S. states and 16 international locations in North America, Europe, the Middle East and the Asia-Pacific region. As of June 30 Northern Trust had assets under custody of $3.2 trillion, and assets under investment management of $558.9 billion.
BBVA Compass announces text message program
BBVA Compass announced Oct. 16 the start of a pilot program to provide new, electing customers a text message alert when an overdraft occurs on their account.
The program was expected to begin in late October in four BBVA Compass test markets: Austin, Texas, Birmingham, Ala., Jacksonville, Fla., and San Antonio, Texas.
BBVA Compass expects to expand the service to its remaining markets by the end of the first quarter of 2010.
“This innovative solution will allow us to communicate with customers much more quickly when an overdraft has occurred on their account,” said Shelaghmichael Brown, BBVA Compass’ senior executive vice president and head of retail banking, in a statement. “Rather than wait for a notice to be generated and delivered by mail, customers will be notified by a text message alert. By utilizing this technology we are able to communicate with customers more efficiently and thus provide them an opportunity to quickly remedy an overdraft.”
Along with the text message alerts, BBVA Compass is also eliminating overdraft fees when a customer’s account is overdrawn by $5 or less, and providing new customers the choice to opt-in to overdraft protection at account opening.
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